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Due to popular interest, Randall Larson's editorial commentary from the March 2004 issue has been prepared as a single page placard, which can be viewed and downloaded as a PDF file for use as a handout, flyer, or poster in your Dispatch Center.

Permission is granted for download and reproduction as long as the 9-1-1 Magazine credit is included.

 

The Dispatcher's Golden Rule

[ click the title for download in Adobe format ]